Our CCTV is used to capture and monitor images of what takes place in specific locations in real time. The images may also be recorded. Depending on the type of camera, the images are recorded on video tape (analogue) or as digital information. Cameras can be fixed or set to scan an area or they can be operated remotely by controllers.
The cameras used to enforce the Road User Charging scheme are ANPR cameras which capture number plate data in the form of text rather than images. A still photographic image is captured for evidential purposes in the event a Penalty Charge Notice is issued.
We operate CCTV and ANPR cameras for four main purposes:
Our cameras in the following locations.
Recorded CCTV footage is only retained for a limited time period, which varies depending on the type and location of the camera, and the purpose of its use. In general, retention periods range between 48 hours and 30 days. The standard retention period for footage or images recorded on CCTV at LU stations is 14 days.
Any images captured for traffic enforcement purposes (including the Road User Charging Schemes) can be retained for a longer period in the event a Penalty Charge Notice is issued for non-payment.
You can request copies of images or footage of yourself by making a subject access request.
You will need to provide as much information as possible regarding specific date, time and location of the footage you require. You will also need to submit a clear full length photograph of yourself with your request so that we can identify you when searching for the relevant footage.
There is a separate form if you wish to obtain copies of still photographic images captured by the Road User Charging cameras.
At our discretion, we may disclose personal data in response to valid requests from the police and other statutory law enforcement agencies.
Before we authorise any disclosure, the police have to demonstrate that the personal data concerned will assist them in the prevention or detection of a specific crime, or in the apprehension or prosecution of an offender.
Each request from the police is dealt with on a strictly case-by-case basis to ensure that any such disclosure is lawful and in accordance with the Data Protection Act.
Data from the ANPR cameras used to enforce the Road User Charging scheme is made available to the Metropolitan Police Service for the purpose of safeguarding national security.
In very limited circumstances we may disclose information to other third parties. As with disclosures to the police, each request is dealt with on a case-by-case basis to ensure that any such disclosure is lawful and in accordance with the Data Protection Act.
We may also disclose personal data if required to do so by law. The Data Protection Act allows us to do this where the request is supported by evidence of the relevant legislation which requires the disclosure, or a court order.
Some of TfL's CCTV infrastructure is shared with third parties such as the police and local authorities. In certain agreed circumstances, they may take control of a limited number of roadside cameras and use them for activities such as the prevention and detection of crime and anti social behaviour, policing major events and crowd control. TfL is not responsible for the CCTV when it is in the control of a third party.
London's bus services are operated by individual bus companies on behalf of TfL. Any CCTV on London buses is the responsibility of the company that runs that particular service or route.
If you require access to images of yourself recorded by a CCTV camera inside a bus you should contact the company who operates that particular bus route. You can find this information from signage displayed inside each vehicle.
London's taxis and private hire vehicles are licensed and regulated by TfL but services are provided by independent operators and drivers.
Some licensed taxis and private hire vehicles have CCTV installed for the purpose of health and safety and the prevention and detection of crime. An individual taxi or private hire driver or operator can choose to install CCTV and they are then fully responsible for the CCTV in each case. TfL's Taxi and Private Hire Directorate provides formal guidance to drivers and operators wishing to install CCTV, which outlines the standards to which the equipment must comply.
Where installed, CCTV equipment is examined as part of the annual vehicle licensing inspection required for taxi and private hire vehicles.
If you require access to images of yourself captured inside a vehicle you should contact the company or driver who operates that particular service. You can find this information from signage displayed inside each vehicle with CCTV installed.
Guidelines for CCTV in taxis and minicabs
TfL operates its CCTV and ANPR systems in compliance with the CCTV Code of Practice issued by the Information Commissioner’s Office in 2008. The Code describes best practice standards which should be followed by organisations operating devices which view or record images of individuals. It also covers other information derived from those images that relates to individuals (for example vehicle registration marks).
We also voluntarily comply with the 12 principles set out in the Surveillance Camera Code of Practice issued by the Home Office in 2013 (which applies to local authorities and police forces in England and Wales). The Code states that organisations which use surveillance camera (including CCTV and ANPR) systems must: